In case the client is not satisfied with our products they can contact us at+1 (848)468-2791 or write to us at [email protected].
Proof of Purchase
With Proof of Purchase
Return or exchange any item with original purchase receipt within 45 days as NEW requires that item must be in original condition and packaging, unopened and uninstalled, including all original materials supplied with the item. Returns that do not meet these criteria will be denied. Items returned for warranty may be exchanged or refunded at our discretion. Credit will be issued to the same card used for purchase; card must be present at the time of return.
Without Proof of Purchase
Return or exchange of NEW items (original condition and packaging, unopened and uninstalled, including all original materials supplied with the item) without proof of purchase may be made in exchange for a Credit Card. No CASH refunds will be issued. These returns will be processed at the lowest selling price of the item in the last 45 days.
Some merchandise, including opened gaskets and ELECTRICAL/ELECTRONIC GOODS are non-refundable. Third party or other outsourced merchandise, including certain Special Order, Commercial Tools and equipment are all subject to a 15% re-stocking fee. Shipping costs are non-refundable. Clearance and ‘AS IS merchandise are non-refundable.
D Satellite reserves the right to limit returns or exchanges at any time, for any reason. D Satellite reserves the right to require a valid photo ID that will be recorded at the time of return. Applicable information from your ID will be retained, subject to applicable Federal, State, and Local laws, in a company-wide database of customer return activity that Advance Auto Parts and its affiliates use to authorize returns. We accept the following IDs for returns: Driver’s License, State ID, Military ID, Permanent Resident Card or Border Crossing Card.